Love Them Or Hate Them – Robots Are Sometimes Cute And Sometimes Creepy
For as long as I’ve been watching Sci-Fi movies, filmmakers have endowed robots with some form of personality. Sometimes they are evil, sometimes kind, sometimes neither. Occasionally they even evolve. In any case, the artists have used speech, expressions, size and form, actions, etc., to induce an emotional response in their viewers.
One of my favorites is HAL from 2001: A Space Odyssey. Not exactly a robot, but even in ordinary conversation, I must admit, HAL creeps me out. Check it out here in a clip from the movie: HAL Conversation. I know I might be influenced by what happens in the film, but HAL’s speech stays consistent and creepy.
But other times, even-keeled robot speech isn’t so creepy. Sonny in iRobot doesn’t seem so creepy but still uses that even-toned speech pattern. Take a listen: Sonny Conversation. You may have a different take on it, but at least give the nod to some excellent voice work from Alan Tudyk (IMDB Page).
OK, so this could go on and on. Maybe I’ll write a BLOG on all my favorite robots, but for today, I’d like to consider how robot designers are using form, speech, and expression to elicit feelings when interacting with their creations.
A few years ago, a complex, social robot named Sophia was introduced to the world. She could mimic facial expressions, body English and gestures and answer complex, subjective questions. At one point, she was “interviewed” at the UN: Sophia’s Speech. The creation of Sophia is, of course, an impressive technological feat and a milestone in the creation of human-like robots. Still, though—there is a creepiness factor. I’m not sure meeting her in person would engender any warm fuzzy feelings. I’d be impressed and just a bit uncomfortable—particularly if she knew my secrets. One question I’d like to ask—were they striving towards duplicating human likeness and intentionally eschewing forcing Sophia to be explicitly likable?
On the other hand, what’s your reaction to this little guy? Meet Pepper. What’s not to like? Fun, non-threatening, likable. The designers found the triggers for our emotional responses.
So to some questions:
How should we react to features intentionally designed into a robot to make them likable or more human? Does this change as robots become more human-like? Is it any different from any other device designed to attract our attention and elicit engagement? [Screen time issues anybody?]
When do we stop seeing them as machines and have feelings towards them, even at the level of pets?
How would you react to a robot being intentionally damaged by their owner?
How do we feel about sending clever robots into dangerous situations?
When will robots become sophisticated enough that they’ll get to choose how they interact, if they want to be likable or not, and if they even want to obey our commands?
More to come on these topics and others in the coming weeks. Stay tuned.
[Disclaimer: Please accept my apologies for any ads that pop up before the linked videos. They do not reflect my position, nor do I endorse any of the products – it’s just a YouTube thing I can’t get around.]

